UK’s first low sensory salon
REVOLUTIONARY HAIR CARE & TREATMENTS
Lisa’s life changing invisible illness…
Lisa Shepherd is one of the country’s best-loved hairdressers, acclaimed for her colour know-how, savvy business skills and an ability to make women feel fantastic about themselves. However, Lisa’s career was almost cut short, when a terrifying incident left her physically unable to work in the one place she’d always felt most at home: the salon. Lisa’s passion and love for colour endures today and it is this that ensures that her love affair with colour is at the heart of this destination salon. If you too find the environment of an everyday hair salon an overwhelming and daunting experience then this specialised salon could be the hair haven you’ve been searching for.
Click To Read Lisa's Story
In December 2016, Lisa suffered a Tonic-Clonic seizure (once known as a grand mal). This frightening event is what most people think of when they think of a seizure; causing convulsions and a loss of consciousness. Lisa suffered impact to her head which led to concussion, but beyond that also caused lasting damage to her vestibular system – the sensory system which helps with balance and spatial orientation. In fact, it was impaired by almost 50%, causing a major disconnection between the brain, eyes and limbs. On top of this, she now also suffers from light-sensitive epilepsy.
This tragic incident meant that salon life no longer felt like an option for Lisa, despite it being the place she most wanted to be. Visual stimulants like colours, light and motion caused intense physical pain, while anxiety and panic attacks also flared up in the now-hostile surroundings.
With a lifelong love of hairdressing and a problem-solving business brain which had already seen her launch smart initiatives like the Color Bar, Lisa decided to take matters into her own hands and radically alter her salon to make it a place where she – and others living with similar illnesses – would feel safe and welcome.
Lighting is one of the biggest triggers for those with chronic illness, but is also one of the most important factors for a salon. In Lisa’s Kidderminster space, more than 100 spotlights were removed and the remaining ones were fitted with low-voltage bulbs and filters to create a lower level of brightness.
Stylists have softened, but carefully positioned, lighting around their mirrors and use head lamps for close-up colour work. Instead of stark white walls, the salon is now painted a muted grey to further soften the space.
Music can also be an issue, which is why the salon now only plays quiet, meditative options. Clients are encouraged to focus on breathing methods and meditation, particularly while their colour is developing.
BACK WASH EXPERIENCE
At the backwash, there’s no lighting at all at eyeline. Clients are provided with eye masks and earplugs, so that they can focus fully on enjoying a massage and relaxing.
Lisa’s physio therapist has also visited the salon to train staff in Ayuvedic vestibular and cranial massage, for a truly blissful and therapeutic backwash experience.
Even refreshments are considered, with no caffeinated drinks on offer – only decaf options, herbal teas and water.
Peppermint – which is great for mind stability – also features in the salon, with candles burning to create a more relaxed and stable environment.
LATEST NEWS & ADVICE
I have used pretty much all that there are available when it comes to blue or corrective shampoos that are on the market! Some i love, some not so! For me, the problem is when they’re overused and we are seeing a lot of this at the moment in the salon with clients...
One of my BIGGEST achievements last year was the announcement and launch of The Hair Boss. This has been such a long time coming! I've worked on this for such a long time, i'm talking YEARS! I have almost launched something so many other times, yet something or...
What an amazing year I had working with Balmain Hair UK! My first 6 months with the Balmain family has been FAB! They are such a tightly run team but with a BIG family feel, just how I like it! We've done some GREAT colour work together and we here on the salon floor...
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1-2 Mill St, Kidderminster, DY11 6XG