Lisa Loves - Performance in Hair and beauty Award

On Monday 6^th December, Tim Scott-Wright was among industry

icons to collect the first honourary PHAB Standard.

Held at the Spatesserie in The Dorchester, London, Tim Scott-Wright of Lisa Shepherd Salons,

received the industry standard on behalf of Lisa Shepherd, which recognises and celebrates the professional business sense of those

in the hair and beauty industry.

PHAB (Performance in Hair and Beauty) Standards

launched in December to encourage stylists, barbers,

colourists, therapists and nail technicians to develop

their customer care skills and focus on listening to and

answering client needs. It is without doubt that

Britain leads the way in creativity in the hair and

beauty industry, and PHAB will work with individuals

to ensure that clients receive the same high standards

in customer service.

Launched by Nergish Wadia-Austin, one the UK’s

leading motivational speakers, PHAB Standards will

be to these industries, what Michelin stars are to the hospitality industry. Nergish stated ‘I am proud to

see that the PHAB Standard is being supported

by icons and visionaries of the hair and beauty

industry. With such strong names supporting us,

we can get the message out that PHAB is here for everyone. From all sectors of the hair ad beauty

industry, I can guarantee that PHAB can better

your business. From celebrity spas and therapists

to individual hairdressers, colourists and barbers

as well as new salons, PHAB will help measure your business and demonstrate how you can work on improving it. In today’s society, we can’t take clients

or their spend for granted and PHAB is set to support

the industry to improve client loyalty by answering

their every need.'